Support and urgent signs

When to get help for drinking

You do not need a diagnosis or a crisis before asking for help. A repeated concern is enough reason to speak to someone qualified.

By the HeelClick team · 8 minute read · Reviewed 3 September 2026 · Editorial standards

Quick answerSeek professional support if you repeatedly drink more than intended, cannot cut down, experience cravings or withdrawal, need alcohol to function, or continue despite harm. Contact local emergency services immediately for severe withdrawal, possible alcohol overdose or immediate danger.

Reasons to ask for help

  • You often drink more or longer than planned.
  • You have tried to cut down but cannot sustain the change.
  • Cravings feel strong or difficult to manage.
  • You need more alcohol to get the same effect.
  • Drinking is affecting health, sleep, mood, work, money or relationships.
  • You feel guilt, hide drinking or other people have expressed concern.
  • You feel you need alcohol to cope or function.
  • You get physical or psychological symptoms when alcohol wears off.

These are warning signs, not an online diagnosis. A health professional can assess the whole picture. Health Canada notes that substance use concerns exist on a spectrum and that you do not need to have an addiction to ask for help. See its treatment and support overview.

Do not stop suddenly if you may be dependent

Alcohol withdrawal can be dangerous. Seek medical advice before reducing or stopping if you drink heavily or regularly, or experience anxiety, poor sleep, nausea, sweating, shaking or a fast heartbeat when alcohol wears off. Hallucinations, severe confusion or seizures require urgent local emergency help.

Possible alcohol overdose is an emergency

Contact local emergency services if someone is difficult to wake, confused, having a seizure, vomiting repeatedly, breathing slowly or irregularly, clammy, very cold, pale or blue. Stay with them and do not assume they can sleep it off. Follow emergency operator instructions. See the NIAAA overdose guidance.

Official places to start

If your country is not listed, contact a local doctor, public health service or recognised alcohol support service. In an immediate emergency, use your local emergency number.

What to say at the first appointment

Bring simple facts: how often you drink, a typical and heavier amount, the last drink, previous attempts to change, any withdrawal symptoms, other medicines or substances, and the effects on daily life. You can also bring a trusted person.

An app is not the next step in an emergency

HeelClick can help record a plan and review patterns from planned nights out. It cannot diagnose, treat, monitor withdrawal, assess overdose or contact help for you. Use professional and emergency services when the situation calls for them.

Asking early counts

You are allowed to seek help because you are worried, not only because something catastrophic has happened. If you are not ready for a large change, ask a professional about the safest first step.